Omnichannel & E-Commerce Congress 2026

Omnichannel & E-Commerce Congress

It's the new normal!

The annual RetailDetail Omnichannel & E-Commerce Congress has become a key event for the retail sector in the Benelux. After all, omnichannel is the new normal in retail. But is everyone on board yet? How future-proof is your omnichannel strategy? How consistent is the customer journey across all channels? Which tools and strategies are indispensable? Come and learn from leading retailers and experts!

Program

With real-life cases from and for retailers:

Retailers as Delhaize, Zalando &Drukke Mama's will give an insight in their Omnichannel strategy.

Timetable

• 12:00: Welcome with lunch
• 13:00: Keynotes part 1
• 14:00: Coffee break
• 14:30: Keynotes part 2
• 15:30: Coffee break
• 16:00: Keynotes part 3
• 17:00: Networking, Drinks & Bites

Price

Early bird ticket € 349 (excl. VAT & Servicecosts)

Regular ticket € 449 (excl. VAT & Servicecosts)

What’s in it for you?

• Practical Tips
• Winning strategies
• Networking
• Experienced professionals on stage

Language

• Most presentations are in Dutch
• Slides in English or Dutch

Thanks to our partners

• Hubo
• Coca Cola
• Duvel