Cross-Team Synergy & Conflict Resolution: 1 Day Course in Montreal

Group Discounts:

• Save 10% when registering 3 or more participants
• Save 15% when registering 10 or more participants

Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included

Course Overview

This course provides essential skills and tools to resolve conflicts and improve collaboration within cross-functional environments. You will learn proven conflict-management frameworks, mediation techniques, negotiation strategies, and communication methods that strengthen relationships and drive team performance. Through structured modules and practical activities, you will discover how to transform conflicts into opportunities, reduce misunderstandings, and build a cooperative team culture that supports organizational success.

Learning Objectives

By the end of this course, you will be able to:

• Identify conflict triggers and root causes in cross-functional settings.
• Use communication strategies that improve understanding and reduce tension.
• Apply conflict-resolution models to real workplace situations.
• Facilitate mediation and structured conflict conversations.
• Strengthen collaboration through teamwork and alignment frameworks.
• Improve negotiation outcomes with structured approaches.
• Build trust and a positive conflict culture across teams.

Target Audience

Managers, HR professionals, team leads, cross-functional coordinators, supervisors, and anyone responsible for guiding team communication, productivity, and conflict resolution.

Why Choose This Course?

This course blends practical conflict-resolution frameworks with real-world collaboration strategies. The trainer brings extensive experience in organizational behavior, communication dynamics, and cross-functional team development. You will not only learn actionable tools, but also practice them through engaging activities designed for real workplace relevance and lasting impact.

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Want to train your entire team?
This course can be delivered as a customized in-house program tailored to your team’s structure, challenges, and communication needs. Modules, examples, and activities can be adapted to match your organization’s environment and desired outcomes, creating a more targeted and effective learning experience.

📧 Contact us today to schedule a customized in-house, face-to-face session: info@catils.com