BIRMINGHAM The 100 - Manager's Workshops for client members only

"From Toxic & Turbulent to Thriving: How to Rebuild Trust, Boost Morale & Lead Dental Teams with Confidence"

I'm delighted to introduce the aims and objectives for our upcoming session as part of the “Owner & Manager” training series designed to support dental leaders navigating growing team challenges in today’s fast-changing work environment.

In 2025, clinics are facing unprecedented people challenges. From post-pandemic fatigue to generational shifts and rising attrition rates, many leaders are finding that what used to work no longer does. The result? Friction, poor communication and a slow breakdown of team dynamics that directly impact patient experience, morale, and clinic performance.

This full-day workshop, led by Lisa Grogan - Dental Business & Neuroscience Coach - qualified in psychology and a columnist and trainer with nearly two decades of experience across corporate and private dental practice, blends real-world insight with practical psychology & neuroscience to help you understand, diagnose and transform team behaviour in your clinic.

What You’ll Learn:

Over the course of the day you’ll explore the psychological and emotional foundations of team behaviour, identify what causes teams to unravel and leave with step-by-step tools to restore trust, motivation and performance.

Outcomes:

You’ll walk away with:

• A practical Leadership Toolkit you can apply immediately
• Custom frameworks to manage difficult behaviours with compassion and clarity
• Your own personal and clinic-wide Vision & Culture Map
• A renewed sense of confidence in managing people and protecting your energy as a leader

This is not just theory, it’s a transformational blend of practical systems, neuroscience and human insight tailored for real-life dental practice.

If you’ve ever thought: “Why is this person so hard to manage?” or “How did we get here?" this session will give you answers... and the plan to turn things around.